Accessibility
Our policy
We are committed to providing a website that is accessible for all our customers.
We have implemented a number of features and include some guidance below so that our website can be used easily by everyone.
Colours
We have made sure there is enough contrast between background colour and wording to make the site easy to read.
If you wish to override the website’s colours, you can adopt your own preference by changing your browser settings.
Font size
You can change the font size to make it larger or smaller via your browser settings.
For example, in Internet Explorer select View, then Text Size, and then your preferred size. In a similar way, in Firefox select View, then Text Size, and then increase or decrease to your preferred size.
Images
All images contain alternative text tags that describe the content of the image for those using assistive technologies.
Links
Our aim is always to use meaningful terms for names of links instead of the term ‘click here’. So you’ll know where a link will take you when using assistive technologies, without the need to click on it.
PDFs
To read PDFs you will need Adobe Reader software. Download Adobe Reader here.
Please use the accessibility tools provided by Adobe to help you read PDFs. To find out more about these tools, please take a look at the Adobe Accessibility resource centre.
Useful links
If you would like to know more about accessibility and the internet, you may be interested in the following websites:
> The Royal National Institute of Blind People (RNIB)
> British Computer Association of the Blind




